Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Malgudi Jewels! The terms "we", "us" and "our" refer to Malgudi Jewels. Malgudi Jewels operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Malgudi Jewels is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, assign, or sell your account to another person.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately display and describe our jewelry, accessories, and other products through our online store. However, colors, textures, and product appearance may vary depending on your device screen settings and display capabilities.
We do not guarantee that the appearance or quality of products purchased will meet every individual expectation or exactly match the digital images displayed online.
All product descriptions, pricing, availability, and collections are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue products, limit quantities, or refuse sales to any individual, region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from Malgudi Jewels. We reserve the right to accept or decline any order at our sole discretion.
Orders are not considered accepted until payment has been received and processed successfully and you receive an order confirmation from us.
Please review your order carefully before submitting it. Once an order has been placed, cancellations or modifications may not be possible.
If we need to modify, refuse, or cancel an order, we may attempt to contact you using the email address, billing information, or phone number provided at checkout.
Purchases made through our store are subject to our Refund Policy [LINK].
You represent and warrant that purchases made through our Services are intended for personal use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts are subject to change without prior notice.
The price charged for products will be the price displayed at the time your order is placed and will be included in your order confirmation email.
Unless otherwise stated, posted prices do not include applicable taxes, shipping charges, customs duties, or import fees.
Prices listed on our website may differ from pricing available through third-party retailers, promotional events, or marketplaces.
You agree to provide accurate, current, and complete billing, payment, and account information for all purchases made through our store.
You further represent and warrant that:
(i) the payment information provided is accurate and authorized for use;
(ii) charges incurred by you will be honored by your payment provider; and
(iii) you will pay all charges incurred, including applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
Please note that our order processing time is approximately 7–10 business days from the date the order is placed. While we strive to process all orders within this timeframe, delays may occur during launches, sales periods, holidays, or unforeseen circumstances.
Shipping rates are calculated at checkout based on your shipping address and order details.
We offer free shipping on eligible U.S. orders over $75 unless otherwise stated.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside our control.
Once your order has been transferred to the shipping carrier, title and risk of loss pass to you.
Tracking information will be emailed once your order ships. Customers are responsible for monitoring shipment tracking and contacting the carrier regarding delivery delays or issues.
We can only ship one order to one shipping address. Separate orders must be placed for shipments going to multiple addresses.
If a shipment is refused or returned to us due to incorrect address information or failed delivery attempts, the customer is responsible for original shipping fees and return shipping costs.
SECTION 6 - INTELLECTUAL PROPERTY
All content included in the Services, including trademarks, logos, product names, images, graphics, videos, text, designs, and other materials are owned by Malgudi Jewels, its affiliates, licensors, or content providers and are protected by intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, republish, transmit, or exploit any content from the Services without prior written permission from Malgudi Jewels.
Unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we neither monitor nor control.
You acknowledge and agree that such tools are provided "as is" and "as available" without warranties or endorsements of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services that are not affiliated with Malgudi Jewels.
We are not responsible for evaluating or guaranteeing the accuracy of third-party content, websites, products, or services.
Accessing third-party websites is at your own risk, and you should review their terms and privacy policies before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Malgudi Jewels is powered by Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our store are transactions directly between you and Malgudi Jewels.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Malgudi Jewels, including product quality, delivery, refunds, or customer service matters.
You hereby release Shopify and its affiliates from any claims arising from purchases or interactions with Malgudi Jewels.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Because our store is hosted by Shopify, certain information may also be processed according to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have reviewed and understood these privacy policies.
SECTION 11 - FEEDBACK
If you submit comments, suggestions, reviews, ideas, or other feedback to us, you grant Malgudi Jewels a perpetual, royalty-free, worldwide license to use, reproduce, publish, modify, and distribute such feedback for any purpose.
You represent and warrant that:
(i) you own or control the rights to the feedback submitted;
(ii) your feedback does not violate any third-party rights; and
(iii) your feedback does not contain unlawful, abusive, or harmful material.
We reserve the right to remove any feedback deemed inappropriate or in violation of these Terms.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping fees, availability, or transit times.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services:
(a) for unlawful purposes;
(b) to violate any laws or regulations;
(c) to infringe upon intellectual property rights;
(d) to transmit malicious code or spam;
(e) to collect personal information of others;
(f) to impersonate another person or entity; or
(g) to interfere with the security or proper functioning of the Services.
We reserve the right to terminate access to the Services for violations of these Terms.
SECTION 14 - TERMINATION
We may suspend or terminate your access to the Services at any time without notice if we determine that you have violated these Terms.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
To the fullest extent permitted by law, Malgudi Jewels disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Malgudi Jewels, its affiliates, employees, contractors, service providers, and Shopify shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Malgudi Jewels, Shopify, and our affiliates, partners, employees, contractors, and service providers from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, together with our policies and operating rules, constitute the entire agreement between you and Malgudi Jewels regarding the use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Malgudi Jewels operates.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: